Telehealth Consent

Informed Consent for Telehealth Services

By using OxenMed's telehealth services, you consent to receive medical care through electronic communications, including asynchronous messaging and online health assessments. This document describes the nature, benefits, and risks of telehealth so you can make an informed decision.

Nature of Telehealth

Telehealth involves the delivery of healthcare services using electronic communications. Through OxenMed, this includes medical assessment through online questionnaires, asynchronous review by a licensed provider, prescription of medications when clinically appropriate, and ongoing follow-up communication regarding your treatment.

Benefits

• Improved access to medical care without office visits
• Convenience of receiving care from home
• Reduced exposure to other patients in waiting rooms
• Discreet treatment for sensitive health conditions
• Faster access to prescriptions and treatment plans

Risks and Limitations

• The provider cannot perform a physical examination
• Diagnosis may be limited without in-person evaluation
• Technology failures may delay care
• Telehealth may not be appropriate for all medical conditions
• In rare cases, information transmitted may be insufficient for medical decision-making

Your Rights

• You may withdraw consent and stop telehealth services at any time
• You have the right to be informed about your condition and treatment options
• Your health information is protected under HIPAA
• You may request an in-person visit at any time
• You may request a copy of your medical records